Conflict Resolution                                                    This page is being updated.
and Family Mediation

 NB Training costs for charities are determined by the maximum amount the agency can honourably afford.

call 07973 210 830 to discuss.                                                       
Feedback from day a two day workshop
for Conflict and Change in East London


Key Learning Points


I can be more straight-forward
I can be less emotional
That I'm 50% responsible
Clean Questioning
Silence as a tool for empowering learning
Turning painful memories into memories of painful events
Focus on generative and evolutionary change rather than just remedial
The quality of my attention affects my clients' ability to think
We are not responsible for solving the problem
Confidence in my own beliefs
The future can be a good starting point
Don't need to understand [my] behaviour to change it
Logical levels
Focus on identity rather than behaviour
Using a timer
Ways of introducing difference
The impact of anxiety and fear on behaviour
Mediation is just one approach to conflict resolution
Breathing!
Theoretical underpinning
Ownership of issues
Michael's Style Was
 
What Worked For Me
 
What Didn't Work For Me 
My Personal Insights
I will say to Others 
  
  
  



The following theories, models and ideas informed the day, mostly explored through debate on issues that delegates raised or challenged.
Day two will focus on increasing confidence, competence and courage in applying techniques with passion, and integrity, bearing in mind that it is not necessary to be solemn in order to be serious.
For copies of these worksheets or information on future events
email craftylistening@gmail.com  or call 07973 210 830
 Crafty Listening
 A Clean Set-up
 Logical Levels
 Values and Beliefs
 Basic Positions
 Human Givens
 Well-formed Outcomes
Axioms of Accountability
Theory of Mind
 Criticism Vs Feedback
 Action Learning Questions