Assertive

The basic difference between being assertive and being aggressive is how our words and behaviour affect the rights and well being of others Sharon Anthony Bower

Assertiveness, which is linked to self-esteem and self-assurance, is an essential aspect of effective and empowering communication. Many people are poor communicators and worse listeners because they have an endless cacophony on internal chatter that, effectively, drowns out external sounds. Lack of self-esteem often underpins and reinforces lack of respect, empathy, patience or consideration for others.