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If you would lik 1to1 coaching with me | email michaelmallows@gmail.com or call 07973 210 830 | ROI on the Benefits of Coaching
By Melissa Killeen MKRecoveryCoaching.com
All through my 5 years at the University of Pennsylvania’s graduate
program in Organizational Dynamics, and some 6 six years in executive
coaching, I have flirted with this elusive acronym called a “ROI”
(Return on Investment) like an old high school sweetheart. Using the
terminology, but not really knowing what lies beneath the surface.
Well, finally I have gathered up the Coaching ROI facts and figures I
would have liked to place in my dissertation. Better yet, for all of you
OD or IP graduate students, these ROI snippets are ready to be
foot-noted! Each is backed up with the journal in which the information
was published and the research study confirming the results .
As a solo practitioner, this is what I need to sell my coaching services
to multinational corporations or just to the dental group down the
street. Let me share these statistics with you, in hopes that as you
progress through the coaching program, these numbers can soon slip
gracefully off your tongue as you present your paper or some day soon,
your coaching services to a potential client.
• According to Manchester Inc., a Florida-based coaching firm,
investments in coaching were found to yield an average return on
investment (ROI) of almost six times the cost of the coaching (Jan.
2001, HR.com)
• A recent study cited in the prestigious Public Personnel Management
Journal found a typical management training program increased the
manager’s productivity by 22%, but when combined with 8-weeks of
intensive Coaching, the manager’s productivity exploded to more than 85%
• A MetrixGlobal LLC study (for a Fortune 500 firm and Pyramid Resource
Group) found that “Coaching produced a 529% return on investment and
significant intangible benefits to business. Including the financial
benefits from employee retention boosted the overall ROI to 788%.”
• An Olivero, Bane & Kopermann study (1997) of a public sector
municipal agency found that couplingone-on-one coaching with leadership
training resulted in a near quadrupling of productivity results (from
22.4% to 88% when combined).
• The objectivity that a coach brings to a developmental opportunity is
helpful to mangers seeking to make difficult changes in attitudes, work
habits, perspectives and interpersonal relationships (McCauley &
Hugh-James; Young & Dixon, 1996.)
• According to Personal Decisions International, a Minneapolis-based
human resources consulting firm, 70% of the top 1,000 firms worldwide
use some form of executive coaching (Source: HR.com, author Ann Vincola,
President of a quality of life issues consulting firm, 2000)
• According to a Florida-based study of organizations and coaching
(Manchester, Inc. 2001), 6 in 10 organizations currently offer coaching
or other developmental counseling to their managers and executives
while another 20% plan to offer coaching in the next year.
In general, the results of coaching most often cited in research studies include:
o Improved performance (both individual and team)
o Enhanced bottom line, including profit, quality, productivity, innovation, and other measures
o Improved customer service and enhanced public perception
o Professional development, including
Enhanced goal setting and attainment
Increased confidence and empowerment
Skills development, especially when coaching and training are combined
Leadership development
Preparedness for advancement
o Enhanced balance and morale
o Enhanced relationships
o Improved retention of quality employees
"The goal of coaching is the goal of good management: that is - to make
the most of an organization's valuable resources." -- Harvard Business
Review
Hope this helps!
Melissa Killeen, MKRecoveryCoaching.com
Melissa Killeen is an established executive coach with broad
understanding of entrepreneurial businesses. Her unique specialty is
working with the recovering entrepreneur or business person.
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I was delighted and, indeed, honoured when the Association for Professional Hypnosis
and Psychotherapy, APHP, made me an Honorary Fellow of the Association
for exceptional knowledge of the skills of hypnosis, hypnotherapy and
psychotherapy, and an outstanding commitment to the achievement of
excellence in the field.
Allow up to two hours per session, which costs £120 One hour sessions are possible, and cost £80
I work with individuals, couples and families and
occasionally run groups in a variety of formats e.g. six evening
sessions once a week and a Saturday, or Sunday or Weekends. .
Home visits are possible, or in North London.
~~~~~~~~~~~~~~~~~~~~~~~I am strongly biased in favour of a coaching, rather than a specifically therapeutic approach. I want clients (you?) to realise, as quickly as possible, that you don't need me any more. The
counselling/ coaching space is not where the 'real' work is done, The REAL work takes place in your personal and professional relationships.I encourage people to be accountable for their input to the ongoing issues they need to address. I want to know - and want you to know your answers to the questions: "If our work together serves you well, how will your thoughts, feelings and actions change?" and,"What will other people see, hear and feel that lets them know that you are in the process of changing?My approach can be challenging, uncomfortable, and
gently provocative. I'll always speak to your strengths - even if you
don't yet recognise them - and I work on the assumption that you can
achieve the goals you set yourself - as long as they are realistic. I
ask a lot of you and want the best for you, but I will not do more than
50% of the work when we are together in the coaching context. I
utilise elements of various models and theories; NLP, Clean Language,
Transactional Analysis, Hypnosis, The Enneagram, A Course in Miracles,
Meditation ... whatever I think might be and you discover is actually
making the difference you hope for. I run personal development
workshops from time to time, some at weekends and others in the
evenings.
I also offer coaching and training on a wide range of topics for managers, supervisors, teams etc.
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PROFESSIONAL REGULATION
To be recognised by the Department of Health hypnotherapy practitioners will need to be listed on the CNHC Register.
“Regulation,
whether statutory or voluntary, is about protecting the public. For
this reason, the Government through the Department of Health fully
supports the work of The Complementary and Natural Healthcare Council (CNHC). The
Department of Health has stated that the only register of complementary
or alternative therapists that they will recognise is the CNHC.” (DoH, 2010). As reported previously in UKCHO News, The Complementary & Natural Healthcare Council has been established and supported by the Department of Health with the aim that its kite-mark ‘CNHC Registered’ will give complementary healthcare practitioners the opportunity to demonstrate that they are bona fide and
meet recognised standards of competence and probity, and abide by a
rigorous code of conduct, performance and ethics, and, in addition, that
they are covered by adequate professional indemnity insurance. The Hypnotherapy Regulatory Forum, with its two constituent bodies, The UK Confederation of Hypnotherapy Organisations and The Working Group on Hypnotherapy Regulation,
has now finalised its policy and programme of work for the voluntary
regulation of the hypnotherapy profession. Under the independent
chairmanship of Dr Jenny Gordon, and with the professional advice and
financial support of The Prince’s Foundation, the Hypnotherapy Regulatory Forum has
agreed standards for education and training, together with codes of
conduct, ethics and performance, and has established registers of
accredited hypnotherapists, who are safe and competent to practice. |
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