From an in-house course for experienced managers:

 What did you find most useful?

• The opportunity to have a go at some of the techniques
• Most of it was very thought provoking and self and presentation
• Finding the positive in situations that had gone wrong
• The experiential element
• Challenging existing ways of interacting with people
• Dealing with difficult situations

What did you learn that could be useful to you?

• Clean Language
• My own impact on outcome of situations
• Breathing properly
• Taking responsibility for my own state
• The importance of self-reflection to understand how we impact on others
• Most of relevant to being a person, parent, trainer, manager
• A way of being
• How to be confident
• Be brave enough to be yourself

Any other comments?

• Very enjoyable
• Useful theories to use with others
• Thank you for a stimulating day
• Excellent course