The course offers models and powerful techniques, including:

P3 Crafty- the skills and attributes represented by the acronym relate to all aspects of the course.

P4 Cleanset-ups help to establish a sense of purpose to lessons or any meeting.

P5 Emotional Intelligenceawareness of self and others for effective communication.

P6 Intelligent Optimism as opposed to the cock-eyed kind!

P7 LogicalLevels determine whether learners need remedial, generative or evolutionary change.

P8 Psychological Games, understanding the Game Formula can significantly reduced Games.

P9 Power Plays frustrating and futile battles for control of the classroom.

P10 Well Formed Outcomes improve thinking decision making and negotiating skills.

P11 WFOs

P12 LinguisticIcebergs enable greater clarity by gathering High Value Information.

P13 ChoiceTheory

P14 Axiomsof Choice Theory.

P15 New Learning Patterns introduces some NLP principles.

P16 Representation Systems understand different learning styles.

P17 Clean Language questions that virtually guarantees useful and informative answers.

P18 Clean Principles

P19 Clean Questions  Basic Questions

P20 Caring Confrontation helps learners to think about effects, consequences and responsibility.

P21 FeedbackVS Criticismthe former facilitates the recipient's learning.

At the end of the course, delegates will be better able to:

• Build and maintain rapport, develop trust
  and increase mutual respect
• Increase learners’  capacity for improved reality testing and sound judgment
• Reduce unrealistic self-preoccupations
• Improve learners’ self-efficacy, self-esteem and self-acceptance
• Increase self-management, awareness of others and relationship management
• Increase understanding of choices and consequences
• Promote inclusion and functional intelligence
• Reduce stress and rediscover or reinforce the joy of teaching
• Help learners to (re)discover the joy of learning

The Crafty approach is highly experiential and very different to the training that most people are used to. No role-plays, no case studies, no fixed agenda and little talk about anyone not in the room.