Training Topics

Crafty Listening is about communication based on and generating curiosity, responsiveness, assertiveness, focus, thoughtfulness and a Yes!
Yes! is an attitude based on the notion of Intelligent Optimism i.e. the assumption that problems can be sorted out, solutions found, arguments resolved, bridges built, and that, generally, things can be worked out. Will that always be the case? Of course not!
However, whereas cock-eyed optimism prTraining Topics
Crafty Listening is about communication based on and generating curiosity, responsiveness, assertiveness, focus, thoughtfulness and a Yes!
Yes! is an attitude based on the notion of Intelligent Optimism i.e. the assumption that problems can be sorted out, solutions found, arguments resolved, bridges built, and that, generally, things can be worked out. Will that always be the case? Of course not!

Cock-eyed optimism pretends that, because all will be well, we need not consider possible obstacles or objections, Intelligent Optimism requires that we consider potential and actual barriers, weight up the pros and cons, consider the ifs and buts.


• Crafty Listening improves listening and questioning skills
• Crafty Meetings combine Clean Language and Crafty Listening 

         CRAFTY LISTENING for ADOPTIVE PARENTS & CARERS

CRAFTY LISTENING for people who live or work with teens

From HURT & HATE to HOPE HEALING and WHOLENESS

TEAM BUILDING#1 - GREAT Teams - getting better!

TEAM BUILDING#2 - Celebrating excellence in dealing with crises

CRAFTY PRESENTATION – Presenting confidently and competently

NEURO LINGUISTIC PROGRAMMING - NLP

CRAFTY LEADERSHIP – Much, more than merely managing

CRAFTY COUNSELLING SKILLS #1- For those who are just beginning

COUNSELLING SKILLS #2 - For qualified and experienced counsellors

CRAFTY ASSERTIVENESS – Stop being a Wimp without going to war

CRAFTY DELEGATION - For managers who want people to develop

CRAFTY NEGOTIATINGS - Toward mutual benefit

CELEBRATING DIVERSITY – As a source of abundance!

YOU ARE NOT THE TARGET- Dealing with difficult people

CRAFTY CLASSROOMS - Creating Listening Environments

CRAFTY MEDIATION – Helping others to resolve conflicts

TRANSACTIONAL ANALYSIS Intro to TA; What makes people ‘tick’?

GAMES PEOPLE PLAY– Changing archaic behaviour patterns
A specific TA concept

SUPERVISORY MANAGEMENT– Motivating people to give of their best

CLEAR & CRITICAL THINKING – and decision making

FACILITATING CRAFTY GROUPS – Set up, get going, stay focused
For any one at any skill level of group work

TIPS ‘N’ TRICKS FOR TRAINERS - Flip-charts, Power ‘n’ Persuasion

BRAIN STORMING – Creative thinking (about almost anything)

CRAFTY, CARING CONFRONTATIONS – The conversations you’d rather avoid!
The caring bit is the most important;you don't have to like them!

THE DRAMA OF HIGH PERFORMING TEAMS – Very challenging; very effective!
this covers three non-consecutive days

ONE-TO-ONE COACHING – Individual mentoring 2 hr sessions 
Professional £120 
Personal      £100

Crafty Listening

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